Do you know how much more effective positive feedback is to negative attention? What do you think. Twice as much? Ten times at most? Try 30. Positive attention is 30x’s more powerful than negative attention in creating high performance on a team. (That comes from Marcus Buckingham & Ashley Goodall.) Oh, so that means we

Quick story: Years ago, I went on a writing retreat in Rhode Island. I knew one person (my friend Becky). The retreat leader, Suzanne Kingsbury, explained the method we would be using: We’d write together, then read what we wrote out loud. And then we’d give feedback on what we liked about what we heard.

At a business conference in Orlando a few years ago, we were given after-hours access to Epcot’s mission:Space ride. I squeezed into a space vessel the size of a bathroom stall alongside three women whom I’d just invited to connect on LinkedIn. Inside was a 3-D monitor, a control panel of blinking lights, and a set of

When’s the last time someone pointed out what you were doing right? Not just “good job.” I mean, specifically and in detail something you did really, really well. Ok. And when’s the last time someone pointed out an error you made, or a change you might consider, or ways to improve what you’ve done? Probably